Durable Medical Equipment

Remote Office Support for Durable Medical Equipment Practices

Running a Durable Medical Equipment (DME) practice means balancing patient care with their providers, and managing essential administrative tasks. Our Virtual Medical assistants handle the administrative work, so you can focus on delivering the best care and equipment to your patients.

Our team can effectively liaise between your company and the provider for any changes or updates required.

Virtual Tasks We Handle for Your DME Practice

Schedule Management

We assist with managing leadership schedules and coordinating appointments, ensuring smooth operations

Administrative Support, Data, & Reporting

We take care of tasks like filing, compiling records, and patient correspondence. We keep your digital paperwork and patient records are organized and easily accessible.

  • Standard CRM (Client relations management) knowledge

  • EMR management

  • Pre-Authorizations and patient co-pays

    Insurance/Benefits Coordination: We work with insurance companies and referring medical offices to verify coverage and process claims ensuring that both you and your patients are on the same page when it comes to billing and coverage.

  • Data & Reporting:

We maintain KPI’s (Key performance indicator) for efficiency and effectiveness. Gathering data, and preparing easy-to-read reports to help track your practice’s performance.

New Hire Onboarding

We handle orientation and paperwork for new hires, making their transition into your team seamless.

Inventory Management

We track office supplies and place orders as needed, so you never run out of essentials. Invoice Processing: We process invoices and ensure timely billing, keeping your financials in check.

Invoice Processing

We process invoices and ensure timely billing, keeping your financials in check.

Why Choose Our Virtual Office Services?

Our virtual medical assistant services are designed to keep your DME operations running efficiently and reliably. From processing orders and verifying insurance to managing documentation and coordinating with providers, we handle the critical back-end tasks that keep everything moving. Our team works independently, solving problems and completing tasks with minimal oversight, so you can focus on delivering essential equipment and support to your patients. As your business grows, our services scale with you—offering flexible, dependable support every step of the way.

Contact Us Today!

Get in touch to learn how our Virtual Office Services can simplify your operations and help you focus on what truly matters. We’ll manage the administrative tasks so you can focus on providing great care to your patients.

Simplify Your Workflow. Prioritize Patient Care.

CONNECT WITH US

Unlock savings of over 60% in your healthcare operations payroll with our assistance.

  • In an era where innovation is the lifeblood of progress, traditional offshoring agencies antiquated and ripe for a transformation. The IN Team represents a modern solution perfectly suited for the post-pandemic landscape, characterized by the rise of virtual care and the essential role of virtual assistants in reshaping the healthcare industry. We stand poised to actively address the ongoing healthcare cost crisis in North America, providing a fresh, forward-looking approach to meet the evolving needs of our clients and the industry at large.

  • Our model doesn't merely provide a cost-effective staffing solution; it elevates quality without compromise. We aren’t the lowest-priced outsourcing agency, but that’s only because we don’t waiver on culture & quality, making us undeniably the highest caliber agency partner for only the most discerning clients. Our approach allows our clients to realize savings of over 60% on healthcare operations payroll costs, ensuring a significant return on investment in quality and excellence.

  • We deeply appreciate the significance of cultural competence within the healthcare landscape. Our candidates not only excel in healthcare operations expertise but also embody cultural sensitivity and emotional intelligence in their interactions with both patients and colleagues. This holistic approach ensures that our team members seamlessly bridge cultural gaps while delivering the highest quality of service.

  • All IN Team members undergo a training intensive that encompasses HIPAA certification, communication norms, proficiency in office and operational software tools, and adherence to work-from-home standards. This commitment to thorough training and compliance equips our team to excel in their roles, providing clients with peace of mind and the assurance of top-tier services.

  • We’re the only healthcare offshoring agency founded and led by a North America based healthcare executive and nurse. Dr. Pritma Dhillon-Chattha has led the comprehensive development of our policies, procedures, training programs, technology infrastructure, organizational culture, and talent management practices. Her visionary leadership ensures that our operations consistently maintain the highest level of quality and strict adherence to North American healthcare standards.

Why pick us?